1. Introduction

Welcome to SecureWatch Group Ltd. These Terms & Conditions govern your use of our
website, securewatchgroup.co.uk.

The information provided on this website is intended to provide general information about
SecureWatch Group Ltd and the professional security services we offer.

By accessing or using this website, you agree to these Terms & Conditions. If you do not
agree with these terms, please discontinue use of the website.

2. Definitions

For the purposes of these Terms & Conditions:

• “Company”, “we”, “us” or “our” means SecureWatch Group Ltd.
• “Client”, “you” or “your” means any individual, business or organisation
  using our website, making an enquiry or engaging our services.
• “Services” means the professional security services provided by
  SecureWatch Group Ltd, including Manned Guarding, Construction Site Security, Retail
  Security, Concierge & Front of House Security, Mobile Patrols and Emergency / Short
  Notice Cover.

3. Website Use & Intellectual Property

You may use this website only for lawful purposes and in a manner that does not infringe the
rights of others, restrict their use of the website or interfere with its proper operation.

Unless otherwise stated, the content of this website, including text, graphics, branding, logos,
design elements and other materials, is owned by or licensed to SecureWatch Group Ltd and
is protected by applicable intellectual property laws.

Website content may not be copied, reproduced, distributed, modified or used for commercial
purposes without prior written permission from SecureWatch Group Ltd, except where
permitted by law.

We make reasonable efforts to ensure that information published on our website is accurate
and current. However, website content is provided for general information purposes and
should not be treated as a substitute for a formal security assessment, quotation or service
agreement.

4. Service Enquiries & Quotations

Enquiries submitted through our website, by telephone, email, WhatsApp or other
communication channels do not create a binding contract between SecureWatch Group Ltd
and the prospective client.

Any quotation, proposal or cost estimate provided by us is subject to the information
available at the time and any conditions stated within the quotation or proposal.

A binding agreement for security services will only arise when the relevant terms have been
formally agreed between SecureWatch Group Ltd and the client.

Clients are responsible for providing accurate and complete information regarding their site,
security requirements, anticipated start dates, operational requirements and any relevant risks
or circumstances that may affect service delivery.

5. Provision of Security Services

Where a client engages SecureWatch Group Ltd, the specific terms governing the provision
of security services will be set out in the relevant quotation, service agreement, assignment
instructions or other contractual documentation agreed between the parties.

These may include service requirements, deployment arrangements, operating hours, rates,
payment terms, cancellation provisions and other conditions relevant to the assignment.

Security personnel deployed to licensable security activities will hold the appropriate
Security Industry Authority (SIA) licence where required by law.

Clients are responsible for providing reasonable and safe access to their premises or sites and
for informing SecureWatch Group Ltd of relevant site rules, hazards, risks and operational
requirements.

6. Website Availability & Liability

We aim to keep our website available and functioning correctly but do not guarantee that
access will always be uninterrupted, secure or error-free.

SecureWatch Group Ltd may update, change, suspend or withdraw any part of the website
without prior notice where reasonably necessary.

To the fullest extent permitted by law, SecureWatch Group Ltd will not be liable for indirect
or consequential loss arising solely from the use of, or inability to use, this website.

Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully
be excluded or limited under applicable law.

The liability of SecureWatch Group Ltd in relation to contracted security services will be
governed by the terms of the applicable service agreement or contract between SecureWatch
Group Ltd and the client.

7. Privacy & Data Protection

Personal information collected through our website or in connection with enquiries and
service delivery will be handled in accordance with applicable UK data protection law.

Please refer to our Privacy Policy and Cookie Policy for further information about how we
collect, use and protect personal information and how cookies are used on our website.

8. Third-Party Links

Our website may contain links to third-party websites or services for convenience or
additional information.

SecureWatch Group Ltd does not control third-party websites and is not responsible for their
content, availability, security, privacy practices or terms of use.

Accessing any third-party website is at your own discretion and subject to the terms and
policies of that third party.

9. Governing Law & Jurisdiction

These Terms & Conditions and any dispute relating to the use of this website shall be
governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have jurisdiction in relation to disputes arising from
these Terms & Conditions, subject to any rights or jurisdiction that cannot lawfully be
excluded.

10. Changes to These Terms & Conditions

SecureWatch Group Ltd may update these Terms & Conditions from time to time to reflect
changes to our website, services, business operations or applicable legal and regulatory
requirements.

Any updated version will be published on this page with a revised effective date.

11. Contact Information

If you have any questions regarding these Terms & Conditions or our services, please
contact us: